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-rw-r--r--docs/help/discord.rst14
-rw-r--r--docs/help/issues.rst31
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+.. _help.discord:
+
+Discord
+=======
+
+There's a discord channel which is frequent by some `contributors <https://github.com/Torxed/archinstall/graphs/contributors>`_.
+
+To join the server, head over to `discord.com/archinstall <https://discord.gg/cqXU88y>`_'s server and join in.
+There's not many rules other than common sense and treat others with respect.
+
+There's the `@Party Animals` role if you want notifications of new releases which is posted in the `#Release Party` channel.
+Another thing is the `@Contributors` role which you can get by writing `!verify` and verify that you're a contributor.
+
+Hop in, I hope to see you there! : ) \ No newline at end of file
diff --git a/docs/help/issues.rst b/docs/help/issues.rst
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+.. _help.issues:
+
+Issue tracker
+=============
+
+Issues should be reported over at `GitHub/issues <https://github.com/Torxed/archinstall/issues>`_.
+
+General questions, enhancements and security issues can be reported over there too.
+For quick issues or if you need help, head over the to the Discord server which has a help channel.
+
+Submitting a help ticket
+========================
+
+When submitting a help ticket, please include the *install-session_\*.log* found under *~/.cache/archinstall/* on the installation medium.
+
+.. code::bash
+
+ cd ~/.cache/archinstall
+ .
+ ├── install-session_2020-11-08_10-43-50.665316.log
+ └── workers
+ ├── 1edc2abd08261603fb78a1f6083dc74654ea6625d167744221f6bd3dec4bcd5b
+ ├── a7c8c2ceea27df2b483c493995556c86bc3e4a1befd0f6709ef6a56ff91d23f4
+ └── fadaf96c1164684cc16b374f703f7d3b959545e1ec1fb5471ace9835bf105752
+
+| You can submit the *install-session_2020-11-08_10-43-50.665316.log* in this example to the support personel.
+| They might ask you for individual worker files as well, they contain the raw output from the individual commands executed such *pacman -S ...* etc.
+
+.. warning::
+
+ Worker log-files *may* contain sensitive information such as **passwords** and **private information**. Never submit these logs without going through them manually making sure they're good for submission. Or submit parts of it that's relevant to the issue itself.