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authorAnton Hvornum <anton@hvornum.se>2022-01-05 23:42:06 +0100
committerGitHub <noreply@github.com>2022-01-05 23:42:06 +0100
commitddb0810af0d0bb3fd9aa955d5fee18526b1fd043 (patch)
treebc103ae92c0b97a88d62905ab6e3397a5f6b8180 /docs/help/issues.rst
parenta68a23d10a08052091df9550d119810db94a2fdf (diff)
Improve documentation v2.3.1 (#843)
* Updated documentation Mostly I've moved things around, cleaned up some dead paths and added more clarity. * Cleaned up !superusers section * Mentioning of accessibility
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@@ -8,15 +8,17 @@ Issues and bugs should be reported over at `https://github.com/archlinux/archins
General questions, enhancements and security issues can be reported over there too.
For quick issues or if you need help, head over to the Discord server which has a help channel.
-Submitting a help ticket
-========================
+Log files
+---------
| When submitting a help ticket, please include the :code:`/var/log/archinstall/install.log`.
| It can be found both on the live ISO but also in the installed filesystem if the base packages were strapped in.
-| There are additional worker files, these worker files contain individual command input and output.
-| These worker files are located in :code:`~/.cache/archinstall/` and do not need to be submitted by default when submitting issues.
+| There are additional log files under ``/var/log/archinstall/`` that can be useful.
+| For instance the ``cmd_history.txt`` which contains a fully transparent list of all commands executed.
+| Or ``cmd_output.txt`` which is a transcript and contains any output seen on the screen.
.. warning::
- Worker log-files *may* contain sensitive information such as **passwords** and **private information**. Never submit these logs without going through them manually making sure they're good for submission. Or submit only parts of them which are relevant to the issue itself.
+ We only try to guarantee that ``/var/log/archinstall/install.log`` is free from sensitive information.
+ Any other log should be pasted with **utmost care**!